Banking with Kotak

Its amazing... I look at it in retrospect and its unbelievable. How can a bank like Kotak manage to deliver shitty service and still do well on the stock market? Its definitely because people in India are used to mediocre service and because the people at Kotak use the funds of depositers and channel it into the stock market through their subsidy Kotak Securities. How else can you explain the existence of a bank delivers terrible service, overbills customers, has incompetent staff, and has a Vice President who resolves customer service issues through threats of bodily harm is still around. But the stock market is doing very well, thank you for asking!

I have actually written back to Kotak Bank and three times and have gotten no reply. And I have been a customer of theirs for three years now!!