Thursday, October 18, 2007

Kotak Banking Portal Down as Well!


If you bank with Kotak, dont really expect 24 hour banking. The Portal goes down as does their securities portal. If you have two accounts with Kotak in the same relationship, in this circumstance Kotak would rather bounce a cheque than transfer money across. THis is because of an unbelievably centeralized, bureaucratic babudom that rules Kotak. Executives cannot take orders without permission of their managers and their managers will not take decisions because they wait for authorization from their top bosses.
At the end of the day, the customer suffers, but then again, what is one customer in a hundred?